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Frequently Asked Questions

How can I buy the caviar ?

 

  • Choose the caviar you want and put them in the trolley
  • Go to the cash desk for payment
  • Insert your details
  • Confirm the order
  • After order confirmation the website will take you to the “payment page” on the paypal site on which you can pay with your credit card or, if you got one, thru your personal paypal account.

 

How can I pay for caviar ?

 

www.adamascaviar.com accepts the following ways of payment

 

  • Credit card
  • Paypal

 

For different ways of payments please contact directly shop@adamascaviar.com before placing the order

 

 

How are caviar deliveries handled ?

 

National (Italian) caviar deliveries are handle via TNT express which guarantees delivery in 24 hours in  Italy except for Calabria,Sardegna and Sicilia where it requires 48 hours.

72 hours for minor Italian islands.

 

For international caviar shipments within European Community and Switzerland ,TNT Express guarantees delivery within 24 hours in most European areas and Switzerland with few exceptions.

 

For international caviar shipments outside the European Community it is better to contact our customer service at the following email address customer-service@adamascaviar.com in order to verify timing of delivery before placing the order.

 

In order to provide the best possible service we invite you to give all the necessary information for the delivery such as name on the interphone, flat floor or else, that you can describe in the proper information box that you will find in the online order procedure.

 

In case of goods damaged during transport you can communicate it to our customer service email address : customer-service@adamascaviar.com

 

In case of abnormalities or tampering of the packaging please accept delivery with the ‘proviso clause’ while signing the delivery note.

 

 

Claims, comments and suggestions

 

For any claim, comment or suggestion on our products, caviar, on our shipments or for any other matter please communicate it to our email address info@adamascaviar.com



SALMO PAN SRL - Pandino (CR) Italy - tel: +39 0373 970 515 - P. Iva 01020070197 FAQ | PRIVACY | TERMS AND CONDITIONS | CITES